Store Policy

At Pier Prose, we strive to provide the best possible customer care experience to our clients. We understand that publishing a book can be a complex and challenging process, which is why we are committed to providing personalized support and guidance to our authors every step of the way.

Our customer care team is made up of experienced professionals who are passionate about the publishing industry and are dedicated to helping our clients achieve their goals. Whether you have questions about our submission guidelines, need assistance with the editing or design process, or have concerns about marketing and distribution, our team is here to help.

Privacy and safety are of utmost importance to us at Pier Prose. We take all necessary measures to ensure the security and confidentiality of our customers' personal information. Our privacy policy outlines the type of information we collect, how we use it, and the measures we take to protect it.

We also take the safety of our customers very seriously. Our website is secure and uses industry-standard encryption to protect sensitive information. We regularly monitor our systems to ensure that they are free from vulnerabilities and employ robust security protocols to prevent unauthorized access.